Jamjar cars web site
This web site is owned and maintained by jamjar cars. The use of this web site is subject to the following terms and conditions which you should read carefully. By using this web site you agree to be legally bound by these terms and conditions. If you do not accept these terms and conditions, please do not use this web site.
Use of web site
1. The information, service and products on this web site are intended for use by residents of the UK only, and are not aimed at or intended for use by residents of any other jurisdiction.
2. This web site is designed to be accessed through its principal product home pages and such other pages as we may decide. If you access the site through individual pages directly, which are designed for this purpose, you may not see important information which is relevant to a full understanding of our products and services. You will be referred on certain site pages to read 'Important Information'. This Important Information will contain important product details and relevant legal or regulatory information and should be read in conjunction with the relevant site pages.
Exclusion of liability
3. Whilst we have taken all reasonable steps to ensure the accuracy and completeness of the information on this web site, we give no warranty and make no representation regarding the accuracy or completeness of the content of this web site. Consequently, we accept no liability for any losses or damages (whether direct, indirect, special, consequential or otherwise) arising out of errors or omissions contained in this web site. Further, no warranty is given that the web site shall be available on an uninterrupted basis, and no liability can be accepted in respect of losses or damages arising out of such unavailability. Also, we accept no liability in respect of losses or damages arising out of changes made to the content of this web site by unauthorised third parties.
4. Access to and use of this web site is at the user's own risk and we do not warrant that the use of this web site or any material downloaded from it will not cause damage to any property, including but not limited to loss of data or computer virus infection.
5. Nothing in these terms and conditions shall exclude or limit our duties and liabilities under any applicable legislation or any conduct of business rules which we are bound to comply with. Further, nothing in these terms and conditions shall attempt to exclude liability for death or personal injury or for fraudulent misrepresentation.
6. This web site contains links to other web sites which are hosted and maintained by third parties. We have no control over the content or security of any such site. You link to such sites at your own risk, and we make no representations regarding the content of any such web site. We cannot be liable for any loss or damage which may arise from the use of such third party web sites.
Personal Data
7. Your information comprises all the details we hold about you and your transactions, and includes information obtained from third parties.
We may use and share your information with other members of the Group to help us and them:
- assess financial and insurance risks;
- recover debt;
- prevent and detect crime
- understand our customers requirements;
- develop and test products and services.
We do not disclose your information to anyone outside the Group except:
- where we have your permission; or
- where we are required or permitted to do so by law; or
- to credit reference and fraud prevention agencies and other companies that provide a service to us or you; or
- where we may transfer rights and obligations under this agreement
From time to time we may change the way we use your information. Where we believe you may not reasonably expect such a change we shall write to you.
If you do not object to the change within 60 days, you consent to that change.
If you would like a copy of the information we hold about you, please write to: Data Protection Manager Jamjar Cars Limited. 3 Princess Way Redhill Surrey RH1 1NP. A fee may be payable.
Copyright
8. All rights, save as expressly granted, are reserved. Reproduction in any form of any part of the contents of this web site without our prior consent is prohibited unless for personal use only.
Trademarks
9. This web site contains trade marks belonging to Jamjar Cars Limited and other companies in The Royal Bank of Scotland Group. The unregistered trademarks include graphics, logos, words, phrases and icons contained on this web site. No rights are granted in respect of any of the above trade marks. If you are in doubt whether an item is a trade mark of Jamjar Cars or The Royal Bank of Scotland Group, please contact us for clarification at the address below.
Advice
10. The contents of this web site do not purport to provide any financial, investment or professional advice and nothing on the pages of this web site shall be deemed to constitute the provision of financial, investment or other professional advice in any way.
Governing Laws
11. The terms and conditions of this web site are governed by the laws of England. And any dispute regarding this web site shall be subject to the exclusive jurisdiction of the English courts.
Changes to web site
12. The contents of this web site, including these terms and conditions of use are subject to change by us without notification.
Table of additional charges
13. At Lombard Vehicle Management we believe it is important to be open and transparent, so that our customers are clear about any additional charges that they may incur during their period of their car lease.
| Hire Agreement Section | Clause | Explanation | Charge Description | £ including VAT |
|---|---|---|---|---|
| Care of the vehicle - Fines & Penalties | 2.6 | We receive a Penalty Charge Notification or Congestion Charge Notification | Administration Fee | £29.38 per action |
| 2.6 | We receive a Notice of Intention to Prosecute or Notice to Owners | Administration Fee | £17.63 per action | |
| Care of the vehicle - Authorisation letter | 2.7 | Where you are required to obtain an Authorisation letter from us. For example, if you wish to make an alteration to the vehicle, such as adding a tow bar, or to take the car abroad. | Administration Fee | £17.63 for such a letter |
| Care of the vehicle - Number Plate changes | 2.7 | If you wish to have a cherished number plate put onto the vehicle | Administration Fee | The costs involved with the change plus £58.75 per action |
| Services Agreement Section | Clause | Explanation | Charge Description | £ excluding VAT |
|---|---|---|---|---|
| Your Servicing & Maintenance obligations - non-return of keys | 3.2(e) | You must return all keys at the end of the lease | - | Our costs incurred plus an administration fee of £29.38 |
| Your Servicing & Maintenance obligations Non-Maintenance Contracts - non collection of vehicle | 3.4 | You do not collect the vehicle when ready and the dealer then levies a charge for non-collection | Administration Fee | Our costs incurred plus an administration fee of £29.38 |
| With-Maintenance Contracts - non collection of vehicle | 3.4 | - | Administration Fee | Our costs incurred plus an administration fee of £29.38 |
| Road Fund Licence - Duplicate disc | 4.1 | You lose the Road Fund Licence and require a replacement | Administration Fee | The cost of the duplicate disc plus an administration fee of £17.63 |
| Vehicle Return Conditions & Excess Mileage | Clause | Explanation | Charge Description | £ including VAT |
|---|---|---|---|---|
| Tyres and Wheels - Damaged Tyre charges | 10.2 (a), (c), (g), (h), (i) | You return a vehicle where there is damage to the tyres which is not acceptable to us | Amount of Tread Remaining on the damaged tyre
|
Recharge of the percentage of the cost of a replacement new tyre
|
| All recharges will incur an administration fee of £11.75 | ||||
| Failure to MOT | 13.1 & 13.2 | You must maintain a valid MOT certificate for the vehicle where required by law and for any vehicle registered over 36 months you must return the vehicle with a valid MOT certificate | Administration fee | Cost incurred to obtain an MOT, and any other direct cost incurred as consequence of the failure to MOT, plus £29.38 per action |
| Actions which are allowable at the discretion of the lease company | Clause | Explanation | Charge Description | £ including VAT |
|---|---|---|---|---|
| Variation of term or mileage | - | If during the lease you would like to vary the agreement to reflect a different basic annual mileage or the term of the leave | Administration Fee | £41.13 per action |
| Request for any copy documentation | - | If you require a further copy of any of the agreement documentation or other documentation relating to the agreement | Administration Fee for copy documentation | £17.63 per request |
We reserve the right to amend these charges from time to time and the table of charges is available on request.
Regulatory information
14. Jamjar Cars Limited. Registered in England No.3202757. Registered Office: 3 Princess Way Redhill Surrey RH1 1NP. Jamjar Cars Limited is an appointed representative of The Royal Bank of Scotland plc, which is authorised and regulated by the Financial Services Authority. Jamjar Cars Limited’s registered VAT number is GB 243 852 752
Calls may be recorded. Customers with hearing and speech impairments can contact us by Typetalk number 18001 followed by the full telephone number.
